Terms of delivery

Date of entry into force: 22/02/2024

1. Shipping Process:

1.1. Processing Time:

Packages are prepared and shipped within days after receipt of payment, subject to product availability.

1.2. Carrier:

Shipments are made via GLS courier service with online tracking option.

1.3. Shipment Tracking:

The Buyer has the option to request a link for online tracking of their package.

2. Shipping Costs:

2.1. Include:

Shipping fees include both handling and packaging costs as well as transportation costs.

2.2. Shipping Rates:

Transport rates vary according to the total weight of the shipment and are detailed in the purchase process.

2.3. Grouping of Orders:

Buyers are advised to group their items in a single order to optimise shipping costs.

3. Packaging:

3.1. Appropriate Size:

Our boxes are appropriately sized to ensure the protection of the items during transportation.

3.2. Item Protection:

Items are carefully packed to ensure their integrity during shipment.

4. Delivery:

4.1. Shipping Address:

The shipping address provided by the Buyer must be accurate and complete to ensure successful delivery.

4.2. Buyer's Responsibility:

The Buyer is responsible for ensuring that someone is available at the delivery address to receive the package.

5. Delivery Delays or Problems:

5.1. External Causes:

We are not responsible for delays or delivery problems caused by events beyond our control, such as extreme weather conditions, strikes or other logistical problems.

6. Modifications to the Terms and Conditions of Delivery:

6.1. Updates:

We reserve the right to update these terms and conditions of delivery. Any changes will be notified via our website. By making a purchase on our website, you agree to the terms and conditions set out in this document.